CLS FAQs

When you sign up as a group leader, you will be assigned a leader dashboard. You will be able to track employee progress and certificates awarded. Our customer service can help with any questions that arise.

Yes, our customer service is excellent! We aim to please. If you have any questions or concerns, don’t hesitate to give us a call or send an email. Questions are answered promptly. We understand the importance of getting courses completed in a timely manner!

CLS is committed to protecting user data and ensuring compliance with global privacy regulations, including GDPR, CCPA, and other applicable data protection laws. We implement industry-leading security measures to safeguard personal information and maintain the highest standards of data privacy. If you have any other questions please see our Privacy Policy

Each organization must create policies and procedures that outline the frequency of HIPAA training. The Office for Civil Rights does not specify how often an organization must take HIPAA training, although it is recommended to attend annual training to remind staff how important it is to keep patient data secure.

You can print the certificate upon successful completion of the course. This certificate can be provided to your manager or institution for proof of completion.

The certificate of completion does not have an expiration date. However, the date of completion will be on the certificate.

You have 365 days from date of course purchase to complete the course.

The Group Manager (Leader) Dashboard enables designated leaders to manage learners, oversee training progress, and delegate course management within assigned groups, commonly used in organizations and training programs.

States are beginning to pass their own privacy legislation in addition to Federal HIPAA laws. Texas is one of those states. If you come in contact with PHI for Texas residents, you are subject to Texas H.B. 300 rules and regulations.